Update - Fixed: Vanishing Cligs Issues

Update: I worked through the problem with my host and we hashed together some ideas on how to best fix it. The fix was deployed into testing this morning (the weekend is a low traffic time) and went live about an hour ago. It seems to be working perfectly.

The problem was this: Cligs was hitting the database too much, and that was locking up the database intermittently. The lock-ups were due to some recent changes that made Cligs faster, but the unintended downside was that the database was getting overloaded. The fix therefore is to find a middle ground to maintain the speed improvements yet keep the database happy. Which is exactly what I did.

Let me know if you find anything amiss. Thanks!

Original Post’s Text

The database that maps cligs to usernames, i.e. keeps track of who owns which clig, is experiencing problems. I’ve put in a support request with the Cligs hosting provider and investigating.

The issue as far as I can tell is that you can create short URLs (i.e. write to the database) but not read them. The resulting error message in Cligs is that it think you do not have any short URLs in your account.

So in short: don’t worry, your cligs are safe, and haven’t vanished. I’ll be working to fix this asap.

This entry was posted on Donnerstag, September 17th, 2009 at 8:25 am and is filed under Cligs News. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.