Update: I worked through the problem with my host and we hashed together some ideas on how to best fix it. The fix was deployed into testing this morning (the weekend is a low traffic time) and went live about an hour ago. It seems to be working perfectly.

The problem was this: Cligs was hitting the database too much, and that was locking up the database intermittently. The lock-ups were due to some recent changes that made Cligs faster, but the unintended downside was that the database was getting overloaded. The fix therefore is to find a middle ground to maintain the speed improvements yet keep the database happy. Which is exactly what I did.

Let me know if you find anything amiss. Thanks!

Original Post’s Text

The database that maps cligs to usernames, i.e. keeps track of who owns which clig, is experiencing problems. I’ve put in a support request with the Cligs hosting provider and investigating.

The issue as far as I can tell is that you can create short URLs (i.e. write to the database) but not read them. The resulting error message in Cligs is that it think you do not have any short URLs in your account.

So in short: don’t worry, your cligs are safe, and haven’t vanished. I’ll be working to fix this asap.

A few users are reporting an "infinite login loop": You sign in, Cligs confirms that you’ve signed in successfully, and then when you browse to another page, it asks you to login again.

This is a browser caching issue and I’m trying to figure out how to side-step it. The fix in the meantime is very simple: simply refresh the page.

More details and a permanent fix soon.

A friend suggested this a few days ago, and frankly, it makes so much sense that I’m kicking myself for not doing it on my own.

As of just now, the My Cligs displays little flags for each geotargeting rule the clig has. The screenshot below shows what that looks like for one of my test cligs:

Each flag is a link to the geotargeted destination, so hovering over each flag or clicking on it will tell you the destination for visitors from that country. If there aren’t any geotargeting rules, nothing is shown.

As ever, feedback most welcome.